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Silver Dubai

TERMS & CONDITIONS

 
We do not give a cash refund on any purchase, but we will offer our customers a credit note if in the event the goods are faulty due to a manufacturing defect.

in the event of a breakage due to a manufacturing fault we will endeavour to have the piece repaired or replaced as soon as possible after having received it back within 7 days from the date you receive it.

The purchase should be sent back in exactly the same condition as when you first received it . It must show no sign of wear and include the original presentation box. It is the responsibility of the sender to ensure packaging is adequate to protect the piece and presentation box against any damage in transit. We will not accept any damaged goods returned to us for refunds, unless by prior consent. Claims against couriers for goods damaged in transit will remain the responsibility of the sender.

In an effort to get products to the customer in the quickest time possible, products are dispatched for delivery automatically with the issuing of the order confirmation e mai. Therefore, we are unable to offer refunds on products after the customer has received the e mail confirmation of the purchase as the product will have already been dispatched for delivery.

Please note :due to hygiene reasons the following items are not returnable
Belly buttons
Earrings/studs/hoops

Delivery
Out of Delivery areas
The following list details locations within the UAE that are classified as "out of delivery" areas wherein a hand delivery cannot be effected.

Non Delivery Areas in Abu Dhabi vincinity
Mussafah, GAMCO (Gulf Aircraft maintenance co), Airport terminal 1, After airport site office, Al Bahia, Al Khatam, Al Khanza, Al Raha, Al Rahba, Al Saad, Al Samha, Al Sila, Al Watba, Areas starting with telephone number 51*******, Bainoona, Baniyas, Beda Zayed, Buhasa, Ghayati, Habshan, Jabel Dhana, Journ ya Four, Liwa, Madinat Zayed City, Mafraq, Mirfa, Mohd Bin Zayed City, Ruwais, Sahamah, Sila, Suwehan, Tarif, Taweelah, Yahar, Asab, Yas Island, Gandoot, Sir Baniyas, Guwaifath, Das Island, Musaffah-ICAD City 2, Al Wagan, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp).

Deliveries cannot be made to islands that come under Abu Dhabi jurisdiction, all security controlled zones and defense areas.
As an alternative arrangement, these shipments can be held at a location in Abu Dhabi for the consignee's collection.

Non delivery areas in Al Ain/Ajman/Umma Al Quwain/Fujairah/Ras Al Khaimah vincinity:

Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad(after camp), Adan, Al Jeer, Shamm, Khath, Burairath, Siji Al Hail (Crushers/dusan site), Shahma residential area (Dhaid)

Refund Policy
"We do not give a cash refund on any purchase, but we will offer our customers a credit note if in the event the goods are faulty due to a manufacturing defect. in the event of a breakage due to a manufacturing fault we will endeavour to have the piece repaired or replaced as soon as possible after having received it back within 7 days from the date you receive it.

The purchase should be sent back in exactly the same condition as when you first received it . It must show no sign of wear and include the original presentation box. It is the responsibility of the sender to ensure packaging is adequate to protect the piece and presentation box against any damage in transit. We will not accept any damaged goods returned to us for refunds, unless by prior consent. Claims against couriers for goods damaged in transit will remain the responsibility of the sender.

In an effort to get products to the customer in the quickest time possible, products are dispatched for delivery automatically with the issuing of the order confirmation e mai. Therefore, we are unable to offer refunds on products after the customer has received the e mail confirmation of the purchase as the product will have already been dispatched for delivery."

 
 

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